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		<title>Comment on Valuing the Lurkers, Champions and Experts by Adrian Chan</title>
		<link>http://elephantear.wordpress.com/2009/07/25/valuing-the-lurkers-champions-and-experts/#comment-31</link>
		<dc:creator>Adrian Chan</dc:creator>
		<pubDate>Sat, 25 Jul 2009 18:29:27 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=117#comment-31</guid>
		<description>Thanks for making this point -- it&#039;s invaluable and oft-forgotten. Lurkers are interesting because their &quot;inactivity&quot; or &quot;passivity&quot; is often represented nonetheless

. Followers and subscribers being examples. There&#039;s no way to know whether followers/subscribers have read. 

This might mean that social systems artificially lump different kinds of users into the category &quot;lurker&quot; simply because there&#039;s little to distinguish different habits of passive consumption and participation. 

Then there&#039;s the fact, too, that audiences (passive included) are motivation and incentive for influencers like pundits, critics, and experts. 

A symbiotic relationship can also exist among those who identify through  influencers they follow. Users who seek status may believe they gain status by @naming, @replying, and retweeting pundits, for example. Pundits need status-seekers not only for their audience growth but as incentive to sustain their punditry.

This all gets interesting when you consider that in many ways, conversational media populations grow on the basis of mutually beneficial dynamics and tacit or explicit relationships between different kinds of user types. It really does take all types to make a community work -- I don&#039;t think we yet understand the pairs and groupings that produce different kinds of social content and activity.</description>
		<content:encoded><![CDATA[<p>Thanks for making this point &#8212; it&#8217;s invaluable and oft-forgotten. Lurkers are interesting because their &#8220;inactivity&#8221; or &#8220;passivity&#8221; is often represented nonetheless</p>
<p>. Followers and subscribers being examples. There&#8217;s no way to know whether followers/subscribers have read. </p>
<p>This might mean that social systems artificially lump different kinds of users into the category &#8220;lurker&#8221; simply because there&#8217;s little to distinguish different habits of passive consumption and participation. </p>
<p>Then there&#8217;s the fact, too, that audiences (passive included) are motivation and incentive for influencers like pundits, critics, and experts. </p>
<p>A symbiotic relationship can also exist among those who identify through  influencers they follow. Users who seek status may believe they gain status by @naming, @replying, and retweeting pundits, for example. Pundits need status-seekers not only for their audience growth but as incentive to sustain their punditry.</p>
<p>This all gets interesting when you consider that in many ways, conversational media populations grow on the basis of mutually beneficial dynamics and tacit or explicit relationships between different kinds of user types. It really does take all types to make a community work &#8212; I don&#8217;t think we yet understand the pairs and groupings that produce different kinds of social content and activity.</p>
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		<title>Comment on Social Media Reading &#8211; Influencers by Adrian Chan</title>
		<link>http://elephantear.wordpress.com/2009/07/18/social-media-reading-influencers/#comment-30</link>
		<dc:creator>Adrian Chan</dc:creator>
		<pubDate>Sun, 19 Jul 2009 17:46:32 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=105#comment-30</guid>
		<description>Very interesting post, and I&#039;d love to see the research. The crux of your approach is this: 

&quot;Under most conditions that we consider, we find that large cascades of influence are driven not by influentials but by a critical mass of easily influenced individuals.&quot;

There&#039;s no arguing with this in network terms, in audience behavior terms, in sociological or cultural terms. 

However, that systems reproduction or social network effects, which might produce these results, is not the only possible explanation and certainly not an adequately causal explanation from social perspectives. 

That is, if user behavior is viewed from a user centric perspective. 

To wit, there are some psychological explanations that might be worth mapping to your research. They would involve the motivation some &quot;easily influenced&quot; individuals may have in associating with celebrity, in identifying with mentors, experts, and leaders, in being seen in their company, and in being seen communicating about, to, or through them (e.g. @replies, retweets). 

These effects can be covered by communication-theoretical arguments. And they may have implications for an approach to building or populating social networks organically. 

For example, incentives for expert presence and visibility, constraints on communication, channeling of audiences topically or culturally, and other social architectural approaches may be just as valuable in &quot;growing&quot; an online culture as the influential/influenced pairing recommended here. (And frankly, would amount to the same thing but explained differently). 

cheers, 
adrian</description>
		<content:encoded><![CDATA[<p>Very interesting post, and I&#8217;d love to see the research. The crux of your approach is this: </p>
<p>&#8220;Under most conditions that we consider, we find that large cascades of influence are driven not by influentials but by a critical mass of easily influenced individuals.&#8221;</p>
<p>There&#8217;s no arguing with this in network terms, in audience behavior terms, in sociological or cultural terms. </p>
<p>However, that systems reproduction or social network effects, which might produce these results, is not the only possible explanation and certainly not an adequately causal explanation from social perspectives. </p>
<p>That is, if user behavior is viewed from a user centric perspective. </p>
<p>To wit, there are some psychological explanations that might be worth mapping to your research. They would involve the motivation some &#8220;easily influenced&#8221; individuals may have in associating with celebrity, in identifying with mentors, experts, and leaders, in being seen in their company, and in being seen communicating about, to, or through them (e.g. @replies, retweets). </p>
<p>These effects can be covered by communication-theoretical arguments. And they may have implications for an approach to building or populating social networks organically. </p>
<p>For example, incentives for expert presence and visibility, constraints on communication, channeling of audiences topically or culturally, and other social architectural approaches may be just as valuable in &#8220;growing&#8221; an online culture as the influential/influenced pairing recommended here. (And frankly, would amount to the same thing but explained differently). </p>
<p>cheers,<br />
adrian</p>
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		<title>Comment on Social Media in Action &#8211; Peter Pan BMW Case Study by omg</title>
		<link>http://elephantear.wordpress.com/2008/12/11/social-media-in-action-bmw-usa-live-case-study/#comment-29</link>
		<dc:creator>omg</dc:creator>
		<pubDate>Mon, 23 Mar 2009 15:44:38 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=42#comment-29</guid>
		<description>you suckkkkk
whose the president person of bmw?</description>
		<content:encoded><![CDATA[<p>you suckkkkk<br />
whose the president person of bmw?</p>
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		<title>Comment on &#8220;Joaquin, I&#8217;m sorry you couldn&#8217;t be here tonight&#8221; by Joe</title>
		<link>http://elephantear.wordpress.com/2009/02/12/joaquin-im-sorry-you-couldnt-be-here-tonight/#comment-28</link>
		<dc:creator>Joe</dc:creator>
		<pubDate>Sun, 15 Feb 2009 07:28:30 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=80#comment-28</guid>
		<description>it&#039;s hard to tell whether Joaquin Phoenix was faking it or not during that Letterman appearance, especially since he&#039;s such a good actor...</description>
		<content:encoded><![CDATA[<p>it&#8217;s hard to tell whether Joaquin Phoenix was faking it or not during that Letterman appearance, especially since he&#8217;s such a good actor&#8230;</p>
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		<title>Comment on It&#8217;s all over for Michael Bayard by elephantear</title>
		<link>http://elephantear.wordpress.com/2009/01/20/its-all-over-for-michael-bayard/#comment-27</link>
		<dc:creator>elephantear</dc:creator>
		<pubDate>Tue, 20 Jan 2009 08:16:12 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=66#comment-27</guid>
		<description>Mark Reynoso, President of Belkin had to write an apology on the Belkin website: http://www.belkin.com/pressroom/letter.html</description>
		<content:encoded><![CDATA[<p>Mark Reynoso, President of Belkin had to write an apology on the Belkin website: <a href="http://www.belkin.com/pressroom/letter.html" rel="nofollow">http://www.belkin.com/pressroom/letter.html</a></p>
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		<title>Comment on top 10 tips for customer listening by It&#8217;s all over for Michael Bayard &#171;</title>
		<link>http://elephantear.wordpress.com/2009/01/08/top-10-tips-for-customer-listening/#comment-26</link>
		<dc:creator>It&#8217;s all over for Michael Bayard &#171;</dc:creator>
		<pubDate>Tue, 20 Jan 2009 08:12:16 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=52#comment-26</guid>
		<description>[...] 9 of my Top 10 Tips for Customer Listening states:  &#8221;If you are participating in Social Media, then do so genuinely and add tangible [...]</description>
		<content:encoded><![CDATA[<p>[...] 9 of my Top 10 Tips for Customer Listening states:  &#8221;If you are participating in Social Media, then do so genuinely and add tangible [...]</p>
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		<title>Comment on Social Media in Action &#8211; Peter Pan BMW Case Study by alex</title>
		<link>http://elephantear.wordpress.com/2008/12/11/social-media-in-action-bmw-usa-live-case-study/#comment-25</link>
		<dc:creator>alex</dc:creator>
		<pubDate>Thu, 08 Jan 2009 20:18:13 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=42#comment-25</guid>
		<description>this is incredible!  it seems to have been over a month, and still no action...wondering as to the effectiveness of the broadcast?  how would it have been different without it?</description>
		<content:encoded><![CDATA[<p>this is incredible!  it seems to have been over a month, and still no action&#8230;wondering as to the effectiveness of the broadcast?  how would it have been different without it?</p>
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		<title>Comment on Social Media in Action &#8211; Peter Pan BMW Case Study by Dmitriy Chernyavsky</title>
		<link>http://elephantear.wordpress.com/2008/12/11/social-media-in-action-bmw-usa-live-case-study/#comment-23</link>
		<dc:creator>Dmitriy Chernyavsky</dc:creator>
		<pubDate>Fri, 26 Dec 2008 10:04:16 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=42#comment-23</guid>
		<description>I wonder what actual impact that story had. Or how the influence can be measured in such cases? I suppose that it&#039;s not easy- it&#039;s in an area that had not so many KPIs, but I guess it somebody knows that&#039;s you. 
Cheers</description>
		<content:encoded><![CDATA[<p>I wonder what actual impact that story had. Or how the influence can be measured in such cases? I suppose that it&#8217;s not easy- it&#8217;s in an area that had not so many KPIs, but I guess it somebody knows that&#8217;s you.<br />
Cheers</p>
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		<title>Comment on Where are you listening for your customer feedback? by Tracking Buzz in Real Time &#171;</title>
		<link>http://elephantear.wordpress.com/2008/05/06/where-are-you-listening-for-your-customer-feedback/#comment-22</link>
		<dc:creator>Tracking Buzz in Real Time &#171;</dc:creator>
		<pubDate>Tue, 08 Jul 2008 16:15:55 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=18#comment-22</guid>
		<description>[...] Buzz in Real&#160;Time  A while back the Elephant ear heard Jet Blue&#8217;s Twitter story, here&#8217;s another Twittery aftermarket [...]</description>
		<content:encoded><![CDATA[<p>[...] Buzz in Real&nbsp;Time  A while back the Elephant ear heard Jet Blue&#8217;s Twitter story, here&#8217;s another Twittery aftermarket [...]</p>
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		<title>Comment on Online Promoter Scores by tomob</title>
		<link>http://elephantear.wordpress.com/2008/05/29/online-promoter-scores/#comment-10</link>
		<dc:creator>tomob</dc:creator>
		<pubDate>Thu, 29 May 2008 12:34:30 +0000</pubDate>
		<guid isPermaLink="false">http://elephantear.wordpress.com/?p=21#comment-10</guid>
		<description>Nice article - and thanks for the mention.  One thing to consider - we can (and often do) include client data from open text feedback forms.  This is really useful as another stream of data in the analysis.

Regards - TO&#039;B
MotiveQuest LLC</description>
		<content:encoded><![CDATA[<p>Nice article &#8211; and thanks for the mention.  One thing to consider &#8211; we can (and often do) include client data from open text feedback forms.  This is really useful as another stream of data in the analysis.</p>
<p>Regards &#8211; TO&#8217;B<br />
MotiveQuest LLC</p>
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